For example, IP Address, server name, raw text, classification, and so on.

Numerous fields for CIs can be used when trying to find the entry for a particular item.

I can easily and quickly see what tickets are currently assigned to me in order to prioritize them and remain aware of my workload.

It simplifies and expedites the creation and tracking of these kinds of requests. When I 'Check Out' each of those items is generated as a separate task under the one request.

When I have a number of requests to make, for example a request to add a dozen or so user accounts to more than one group account in Active Directory, I can put all the needed information into the initial form, add it to my 'shopping cart' and all of that information remains on the screen for the next item for which I only need to edit a few items (like the AD group name in this example), and keep adding them to the shopping cart until I have them all.

OSS/BSS (Operations Support/Business Support).

Homeowner's Association (HOA) Management.Security Orchestration, Automation and Response (SOAR).Integration Platform as a Service (iPaaS).

Lansweeper sccm integration